Sun Palace Couples Only All-Inclusive

Some important information about your hotel.
- This is a couples only resort. No children are allowed.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.Eat & Play All Palace Resorts Promotion:
Book a stay now and your rate will include the following:Access to the facilities and restaurants at the resort's sister properties, including: Beach Palace Resort All-Inclusive, Sun Palace All-Inclusive, Isla Mujeres Palace All-Inclusive Resort, Moon Palace Golf & Spa Resort All-Inclusive, Playacar Palace All-Inclusive, Cozumel Palace All- Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Hotel Description | Hotel Amenities | Dining Options
Hotel Description
Travelocity Rating
(Opens in a new window)
Traveler Reviews: ![]()
58 reviews Sun Palace Couples Only All-Inclusive

252 rooms, 8 floors
A stunning coastline serves as a dramatic backdrop, where friendly service, exceptional guest rooms, delectable dining and abundant amenities offer an idyllic getaway for romance, recreation and relaxation. Conveniently located only 15 minutes from the airport, Sun Palace Couples Only All-Inclusive resort is the ultimate couples-only intimate retreat.Sun Palace features 252 richly appointed and modern guest rooms, each with its own private balcony and breathtaking views of the Caribbean Sea or Nichupte Lagoon. Abundant amenities include a double Jacuzzi in every room, 24-hr room service, an LCD television w/satellite, individually controlled air conditioning, a direct dial telephone, complimentary long distance calls to Mexico, the Continental US and Canada, an alarm clock, coffee maker, wireless Internet and much more.Four restaurants and three bars offer enticing international dining and top shelf cocktails, all part of our All-Inclusive Features. The spa, with a variety of treatments and services, including a sauna and steam room, invite you to unwind. For active couples, the fully equipped fitness center with free weights and cardio machines provides a dramatic lagoon view during your workout.Sun Palace offers guests Resort Credit to be used towards room upgrades, tours, spa /beauty salon treatments, golf outings, select Colin Cowie Wedding Collections, and more. Applicable Resort Credit depends on length of vacation and is applied per room/per stay. Stay 3 nights and receive up to $500 resort credit, Stay 4 nights and receive up to $750 resort credit. Stay 5-8 nights and receive up to $1500 resort credit. Resort Credit cannot be used for purchases at gift shops.
Hotel Amenities
(Additional fees may apply to some amenities)
- Swimming Pool
- Non-Smoking
- Beach Front Property
- Restaurant On Site
- High-Speed Internet
- Room Service
- Fitness Facility
- Dry Cleaning/Laundry
- Golf Course
- Spa
- Business Center
- Convention Center
- Meeting Rooms
Dining Options
Dining
Dining at Sun Palace, with the best restaurants in Cancun, is truly an extraordinary part of your couples’ vacation
Our renowned chefs set an impressively high standard for all-inclusive dining, with sumptuous culinary treats in our specialty restaurants featuring International, Mexican, Italian and Argentinean cuisines. Enjoy your meal in any of our dining rooms or order from our 24-Hour Room Service menu and dine in the comfort of your room.
All of our restaurants serve only the finest local and imported products, including high quality US beef. Order whatever entices you, including top-rated wines and brand label domestic and imported whisky, vodka, gin, brandy and rum – it’s all part of our All-Inclusive Features. Reservations are not required, but long pants and a collared shirt are required for dining in La Tratto.
El Alamo
Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.
The dress code is casual but footwear and shirts with sleeves are required, and wet clothing or uncovered swimwear is not allowed.
Breakfast: 7:00 am - 10:30 am
Lunch: 12:30 pm - 4:30 pm
Dinner: from 6:00 pm - 11:00 pm
La Tratto
Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from 6:00 pm - 10:30 pm, serving an a la carte Italian menu.
Long pants, collared shirts and shoes are required. La Tratto offers a private area for four tables with a glass floor providing a unique view of the sea.
The Steak
The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef from 6:00 pm - 10:30 pm.
The dress code is casual, but wet clothing or uncovered swimwear is not allowed.
Oriental Lounge
Located outdoors on the first level, the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d'oeuvres, and sushi bar from 5:00 pm - 10:30 pm.
Snacks
Enjoy light snacks from midday to 5:00 pm.
24-Hrs. Room Service
Whether it’s breakfast you’re craving, lunch or dinner, breakfast for dinner or simply a quick snack, our 24-hour room service menu has something to please even the most discerning palettes. As part of our all-inclusive offerings, guests can indulge in a full menu of in-room food and beverage selections at any time of day in any room category, no matter the length of stay. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.
Choose from a wide variety of tasty items from breakfast omelets to hamburgers, steak, pastas and more. Compliment your meal with freshly squeezed juices, premium coffee or a glass of wine from the room service wine list. No meal is complete without dessert, which is also available for in-room indulgence 24-hours a day. So, sleep in or stay in, relax and take advantage of our 24-hour, all-inclusive room service.
Pool Snack Bar
Snacks are available poolside from 11:00 am – 5:00 pm.
Lobby Bar
Our lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.
