Royal Villas Resort

The service was horrible, some staff were friendly, but most were not helpful and some were down right rude. The room was ok, but I would never stay here again.

The service was horrible, some staff were friendly, but most were not helpful and some were down right rude. The room was ok, but I would never stay here again.

We stayed 3/15/08-3/25/08 Spring Break/Holy Week-BIG mistake! Our 1st room was over the street-very noisy- but the front desk gladly moved us to a quieter room. The staff was very pleasant.In our new room the air conditioner's compresser made a loud bang every time it came on, and there was no room safe. We also endured adolescent boys (it was spring break for the national's also) playing soccer in the halls at night, they tore plants from the atrium, and the stairwells smelled of urine. On our 6th day (at least 6 room cleanings, right?) we came back to our room to find two dirty, dusty toothbrushes (not ours!) on the vanity and discarded razor cartridges under the vanity. Gross!!!!!! We love Mazatlan, this was our 6th or 7th trip to this fun city. We will visit Mazatlan again, though not during Spring Break/Holy week and we will stay someplace else.

Type:NightLife Distance: Short walk from hotel

Best Value

Arre' LuLu's Bar/Restaurant.\nGood food,friendly staff.\nFree chips and salsa.\nBest value on cervesa- 3 for 33 pesos ($3.33US)\nDon't forget to leave a nice tip!

the good=great location, great beach, great pool area, good value. the bad= old, needs renovation, the room safe broken, gym equipment broken, pool umbrellas broken, no shade around pool or on beach, restaurant not good. the ugly=sharing patio with 2 other rooms, no privacy or security. many requests to change room, "sorry, we're full

Type:Dining Distance: Short walk from hotel

fantastic steak

espana restaurant, across the street,2 blocks north. great food, low prices, free beer.

The web site says there is an in room safe deposit box, but the box in the room was not working. There are boxes for free at the reception desk but we would have preferred the in room box. The elevators were bad, and not working half the time. We also had some trouble getting our door key to work half the time. Also, the site says all room were ocean view, and although we did have a view of the ocean, it was a mere sliver that we could see, and the beach was not visible at all. We also shared our balcony with 2 other suites. The room was ok however it did not meet what we were expecting.

Type:GettingAround Distance: Short walk from hotel

Just walk!

Most of the dining and shopping are right around the hotel, so we enjoyed walking every where we went.